Le Baby Shop offers flat rate shipping to Canada via Canada Post Expedited Parcel Service. Rates are based on the total value of your purchase (please see rate chart below). Items generally ship within 3-4 business days (Mon.-Fri.) from when the order is placed. Shipping times below are in addition to this handling time.
Although we try to offer very fair flat rates, shipments containing a large number of items, heavy items or packages being shipped to certain postal codes sometimes require additional shipping charges which are not added prior to checkout. In this case you will be notified via e-mail of the additional shipping charges and sent an invoice if necessary. If you do not wish to continue with your order due to these additional charges a full refund will be issued.
Certain large and oversized items have additional shipping charges already included. The charges are listed in the item description and are automatically added to your total.
Most items are shipped from Pointe-Claire, QC, Canada with the exception of KidKraft products which are shipped from Toronto, ON, Canada.
Please note that as of Dec. 18th, 2009 flat rate shipping will be calculated on the pre-discounted total for all orders. This means that shipping rates will be calculated based on the *regular* price of all items in the cart before sale prices, discounts, buy 1 get 1 free promotions or coupons are applied.
In-store pickup is also available for most items at no charge. Pickup is available at both of our locations.
Canadian Shipping Rates and Times
Canada Post Expedited Parcel
|$0.00 - 50.00
|$50.01 - 100.00
|$100.01 - 200.00
BC, AB, SK, MB
|Canada Post Expedited Parcel
*All shipping times are approximate and are in business days. The estimated shipping time begins once the item has left Le Baby Shop, generally within 3-4 business days of when the order is placed. Delivery times are longer for remote areas for all shipping methods, from 6-14 business days.
We are pleased to offer shipping to US addresses from our US warehouse. Please email firstname.lastname@example.org
for rates and details.
We do not offer international shipping however if you are overseas and would like to order a gift to ship to a Canadian address please call us at (514) 671-0362 during business hours and we will process your order by phone.
Items returned in unused condition, in their original packaging, within 30 days of purchase will receive a full store credit which can be used at any time. Shipping charges (both the original shipping charges and the cost to ship the item back to us) are non-refundable. In the case of a defective item we may refund shipping charges. Please contact us at email@example.com or at (514) 671-0362 to receive a return authorization #. Items returned without a return authorization # may cause a delay in obtaining a credit. Exchanges are not possible for online purchases, however items purchased online may be exchanged in store, with proof of online purchase (simply print out the confirmation email you received when you made your purchase). We're here to help - if you have questions about the return process please feel free to call or email us.